Privacy Policy
Last updated: Oct 03, 2024
Introduction
Welcome to WP Hoop! We prioritize your privacy as the creators of a WordPress plugin for the Divi Theme. Our Privacy Policy ensures transparency regarding the collection, use, and protection of your personal information while using our services. By using our website and plugin, you agree to the practices described in this policy. Please note that this policy only applies to WP Hoop and not to any third-party websites. For any questions or concerns, please don’t hesitate to contact us. Thank you for choosing WP Hoop for an enhanced Divi Theme experience!
Definitions
WP Hoop: “WP Hoop” refers to the website and the team behind the development of the WordPress plugin for the Divi Theme.
Plugin: “Plugin” refers to the WordPress plugin developed by WP Hoop specifically for the Divi Theme.
Website: “Website” refers to the official WP Hoop website accessible at https://wphoop.com.
User: “User” refers to any individual or entity that uses or interacts with the WP Hoop website or plugin.
Personal Information: “Personal Information” refers to any information that can be used to identify an individual, including but not limited to names, email addresses, contact information, and any other data provided voluntarily by the user.
Non-Personal Information: “Non-Personal Information” refers to anonymous information that does not directly identify an individual, such as demographic data, website usage statistics, or aggregated information.
Third-party: “Third-party” refers to any entity or service provider that is not directly owned or controlled by WP Hoop.
Cookies: “Cookies” are small text files placed on your computer or device by the website to collect and store information about your browsing preferences and activities.
Data Controller: “Data Controller” refers to WP Hoop, which determines the purposes and means of processing personal data.
Please note that these definitions are provided to clarify the terms used throughout the Privacy Policy.
Information Collection and Use:
WP Hoop values your privacy and is committed to protecting your personal information. This section outlines the types of information we collect and how we use it:
Personal Information: When you visit the WP Hoop website or interact with our plugin, we may collect certain personal information that you voluntarily provide, such as your name, email address, and contact information. We use this information to communicate with you, respond to inquiries, and provide support regarding our plugin and services.
Usage Data: We may collect non-personal information about how you interact with the WP Hoop website and plugin. This includes log files, IP addresses, browser type, device information, referring/exit pages, and timestamps. This information helps us analyze trends, administer the website, improve our services, and enhance your overall user experience.
Cookies and Tracking Technologies: WP Hoop uses cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze user behavior. These technologies collect information about your usage patterns on our website and plugin. You have the option to disable cookies through your browser settings, although this may affect certain functionalities of the website or plugin.
Third-Party Services: WP Hoop may utilize third-party services, such as analytics providers or payment processors, to enhance our website and plugin functionality. These third-party services may collect and process personal information as governed by their respective privacy policies. We recommend reviewing their policies to understand how your information is handled by these third parties.
WP Hoop is committed to not selling, renting, or sharing your personal information with third parties for marketing purposes without your explicit consent. We only disclose personal information to trusted third parties when necessary to provide our services or as required by law.
General Data Protection Regulation (GDPR):
WP Hoop is committed to complying with the General Data Protection Regulation (GDPR) and ensuring the protection and privacy of your personal information. This section outlines your rights under the GDPR and how WP Hoop adheres to its principles:
Lawful Basis for Processing: WP Hoop processes personal information based on one or more lawful bases, and our legitimate interests in providing and improving our services. We obtain your consent before collecting and processing any personal information, and you have the right to withdraw your consent at any time.
Data Subject Rights: Under the GDPR, you have certain rights regarding your personal information. These rights include the right to access, rectify, restrict, and delete your data. You also have the right to object to the processing of your data and the right to data portability. If you wish to exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.
Data Retention: WP Hoop retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We regularly review and update our data retention practices to ensure compliance with applicable regulations.
Security Measures: WP Hoop implements reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. We utilize industry-standard practices, such as encryption, firewalls, and secure socket layer (SSL) technology, to safeguard your data. However, no method of transmission over the internet or electronic storage is completely secure, and therefore, we cannot guarantee absolute security.
WP Hoop is committed to cooperating with supervisory authorities and resolving any privacy complaints or disputes. If you believe that we have not adequately addressed your concerns, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.
Tracking and Cookies Data:
WP Hoop utilizes cookies and similar tracking technologies to enhance your browsing experience and gather information about user behavior. Here’s how we handle tracking and cookies data:
Cookies: WP Hoop employs cookies, which are small text files placed on your device. These files assist us in remembering your preferences, improving site performance, and offering customized features. Cookies can be either session-based or persistent.
Types of Cookies: We utilize essential cookies for basic website functions, analytical cookies to understand user interactions, and functionality cookies for personalized experiences. However, we do not employ advertising or targeting cookies.
Third-Party Tracking: WP Hoop may employ third-party services like Google Analytics for tracking and analyzing website and plugin usage data. Nevertheless, this information is anonymous and does not personally identify you.
Cookie Consent: By using the WP Hoop website and plugin, you provide consent to the use of cookies as described in this Privacy Policy. You can manage cookie settings through your browser. However, note that disabling cookies may impact certain features.
Third-Party Links: WP Hoop may contain links to third-party websites with their own privacy policies and cookie practices. We hold no responsibility for their practices.
WP Hoop ensures transparency and respects your privacy choices regarding tracking and cookies. For any queries, please contact us using the provided information in this Privacy Policy.
Disclosure of Data
WP Hoop may disclose your personal information in certain circumstances, as outlined below:
Service Providers: We may share your data with trusted third-party service providers to assist us in delivering our services, maintaining our website, or analyzing user behavior. These service providers are obligated to handle your data securely and are prohibited from using it for any other purpose.
Legal Obligations: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
Protection of Rights: We may disclose your data to protect our rights, investigate potential violations, or address fraud, security, or technical issues.
WP Hoop will take reasonable steps to ensure that any disclosure of your personal information is done in accordance with this Privacy Policy and applicable data protection laws.
Security of Data
WP Hoop prioritizes the security of your personal information. We have implemented industry-standard measures to protect against unauthorized access, loss, alteration, or disclosure of data. Our security practices include encryption, firewalls, SSL technology, and restricted employee access. While we strive for data security, no method of transmission or storage is entirely foolproof. WP Hoop cannot guarantee absolute security. If you have concerns or questions about data security, please contact us using the provided information in this Privacy Policy.
Service Providers
WP Hoop may engage trusted third-party service providers to facilitate and enhance our services, including the operation of our website and plugin. These service providers may have access to your personal information but are strictly bound by contractual obligations to handle it securely and solely for the purposes specified by WP Hoop. These service providers may include hosting providers, payment processors, analytics platforms, and customer support tools. We ensure that these service providers adhere to industry best practices and applicable data protection regulations. WP Hoop does not authorize these service providers to use your personal information for their own marketing purposes.
Support
WP Hoop is dedicated to providing exceptional customer support for our users. Here’s how we handle support-related inquiries and personal information:
Information Collection: When you reach out to WP Hoop’s support team, we may collect personal information like your name and email address. This information is necessary to assist you effectively and provide personalized support.
Use of Information: We use the collected personal information solely for addressing your inquiries, resolving issues, and providing support related to our Divi Theme plugin.
Confidentiality: We treat support conversations as confidential and do not disclose the information shared unless required by law or with your explicit consent.
Links to Other Sites
WP Hoop’s website and plugin may contain links to external websites that are not operated or controlled by us. Please be aware that we have no control over the content and practices of these sites. Therefore, we cannot be held responsible for their privacy policies or the protection and privacy of any information you provide while visiting those sites. We encourage you to review the privacy policies of these external sites before providing any personal information. This Privacy Policy applies solely to the WP Hoop website and plugin.
Transfer of Data
WP Hoop may transfer and process your personal information to other countries for the purposes outlined in this Privacy Policy. These transfers are made in compliance with applicable data protection laws and appropriate safeguards are implemented to ensure the security and protection of your data. By using the WP Hoop website and plugin, you consent to the transfer of your personal information as described in this Privacy Policy.
Privacy Policy Changes
WP Hoop reserves the right to make changes to this Privacy Policy at our discretion. Any updates will be effective immediately upon posting the revised Privacy Policy on the WP Hoop website. We encourage you to review this page periodically to stay informed about any changes. By continuing to use the WP Hoop website and plugin, you agree to be bound by the updated Privacy Policy.
Consent
Your privacy matters to us. By using our website and plugin, you agree to the practices outlined in our Privacy Policy. We obtain your explicit consent when required by law or for significant changes. You have the right to withdraw your consent at any time. However, please note that it may impact your access to certain features or services.
Contact Us
For any inquiries regarding these Terms, please reach out to us at support@wphoop.com. We are here to assist you and provide clarification as needed.